My account is locked.

If your account is locked, it is most likely because you tried to sign in with the incorrect password too many times.

1. Click “Sign In / Join Now” at the top right of any page. You will be taken to the Sign In / Join Now page.
   
   
2. Click on the “Forgot password” link and follow the directions to reset your password through the email address associated with your account.
   
   

1. Click the navigation symbol at the top left of any page. A navigation panel will slide open.
   
   
2. Locate and click on “Sign In / Join Now.”
   
   
3. Click on the “Forgot password” link and follow the directions to reset your password through the email address associated with your account.